Privacy Policy

Information you provide:

• Account details (name, email address, phone number)
• Profile information (avatar, bio, shop details)
• Payment information (processed securely via Stripe ” we never store card numbers)
• Shipping addresses and location preferences
• Messages exchanged between buyers and sellers
• Product reviews, ratings, and uploaded photos/videos
• Identity verification documents (for seller verification)

Information collected automatically:

• Device information (browser type, operating system, device ID)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies
• Usage patterns (search queries, browsing history within the platform)
• Location data (country, city ” derived from IP address)

We use the information we collect to:

• Provide, maintain, and improve our marketplace services
• Process transactions and manage secure payment holds
• Verify seller identities and maintain marketplace trust
• Send order updates, shipping notifications, and account alerts
• Detect and prevent fraud, abuse, and security threats
• Personalize product recommendations and search results
• Comply with legal obligations and resolve disputes
• Communicate platform updates and policy changes

We do not sell your personal information. We may share information in the following cases:

• With other users: Buyers see seller shop info; sellers see buyer shipping address for order fulfillment
• Payment processors: Stripe processes payments on our behalf. See Stripe's Privacy Policy
• Service providers: Hosting, email delivery, analytics, and customer support tools
• Legal requirements: When required by law, court order, or government request
• Safety: To protect the rights, property, or safety of WildCurio, our users, or the public

We implement industry-standard security measures to protect your data:

• TLS/SSL encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Regular security audits and vulnerability assessments
• Role-based access controls for internal systems
• Rate limiting and fraud detection systems
• PCI-DSS compliant payment processing via Stripe

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and enable two-factor authentication.

We use cookies and similar technologies to:

• Essential cookies: Maintain your login session and shopping cart
• Preference cookies: Remember your language and currency preferences
• Analytics cookies: Understand how users interact with our platform to improve the experience

You can control cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request that we limit how we process your information

To exercise any of these rights, contact us at support@wildcurio.com (please manually type this address to avoid spam). We will respond within 30 days.

• Account data is retained as long as your account is active
• Transaction records are kept for 7 years for tax and legal compliance
• Messages between users are retained for 2 years after the last activity
• Account data is deleted within 90 days of account deletion request
• Anonymized analytics data may be retained indefinitely

WildCurio is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

As a global marketplace, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and, if the changes are significant, by sending you an email notification.

Your continued use of WildCurio after any changes indicates your acceptance of the updated Privacy Policy.

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with data protection laws, you have the following rights regarding your personal data:

To exercise any of these rights, contact us at support@wildcurio.com. We will respond within 30 days as required by GDPR.